Guides

Guides to AI document automation

How OCR and LLMs work, where your data goes, how automation plugs into the systems you already use. Written for decision makers, not programmers.

• OCR vs LLM: how document data extraction really works

  OCR or LLM for extracting data from PDFs, invoices and emails: what each does, why they are used together and what a confidence score is.

  3 min read

• AI and GDPR: where your data goes when you automate documents

  What to ask before handing business documents to an AI model: cloud, private cloud or local models with Ollama, data minimisation, retention and GDPR roles.

  3 min read

• AI automation without replacing your software: email, ERP and API integration

  How AI automation plugs into the systems you already use: reading from mailboxes and tickets, writing to your ERP via APIs and webhooks, with human approval.

  2 min read

• How to automate business email handling with AI

  Classify, extract, route and reply: what AI can do with a shared mailbox and its attachments, and what must stay with people.

  3 min read